Case Studies

Real results, real businesses

See how companies use Reptor to protect and improve their online reputation.

Law Firm

How a law firm removed negative AI mentions in 90 days

Challenge

A mid-sized law firm discovered that ChatGPT was citing a 3-year-old negative news article when asked about their practice. This was deterring potential clients.

Solution

Using Reptor’s AI monitoring, they identified the exact sources ChatGPT was drawing from. They flagged the inaccurate content and filed removal requests through the legal action tracker, monitoring each case from submission to resolution. They also created positive content to outweigh negatives.

90 days
to positive ChatGPT response
4→1
negative Google results removed
+0.34
sentiment score improvement
Restaurant Chain

How a restaurant chain recovered from a viral TikTok incident

Challenge

A negative TikTok video about food quality gained 500K views. Google autocomplete started suggesting '[brand] + food poisoning'. Reviews dropped from 4.2 to 3.6.

Solution

Reptor detected the social media spike within hours. The autocomplete alert triggered an immediate response. The legal team flagged false claims directly from the dashboard and used the removal tracker to monitor each request through to resolution.

4 hours
detection time
3.6→4.1
Google rating recovery
6 weeks
autocomplete cleaned
Financial Advisor

How a financial advisor dominated Google page 1

Challenge

Negative results from a competitor’s SEO campaign occupied 3 of the top 10 Google positions. AI platforms were also citing these sources.

Solution

Position tracking identified the problem immediately. Linkbuilding integration showed which invested domains were climbing. Defamatory articles were flagged for legal action and tracked through the removal pipeline until resolved.

8/10
positive results on page 1
0.82
average sentiment score
3 months
to full recovery